You can access your VPS console through our Cloud Portal. When accessing the console, this gives you direct access into the virtual server, even if there is no network connectivity.
- When you are logged into our Cloud Portal, click on the Services box
- When you are viewing My Products & Services website, click on the Virtual Server that you would like to access its console
- When you are viewing the Manage Product page for your Virtual Server, then scroll down and click on the Serial Console button
- A new window will pop up where you can select how long you would like to create a session for your Console access
- Once you have selected how long you would like your session to last, then click on the Create Session button
- The Java applet will load and you will need to allow the application to run by clicking the Run button
- Click on the Ok button to connect to the console session on the server
- Click Yes to establish the connection to the server host
- Enter in the temporary console password that is located at the top of the website and click the OK button
- You have now logged into the console successfully.
Please Note: The temporary console password will no longer exist once the session time has finished. This temporary console password will change each time you wish to log into the console.
