Articles

How to add Account Credit You may want to add credit to your account to make a payment towards an invoice that is soon to... How to add a sub-contact You can add a sub-contact in our Cloud Portal so that you can allow others to submit support... How to cancel your service You can cancel your service through the Cloud Portal website when you have successfully logged... How to change your Cloud Portal password You can change your Cloud Portal password at anytime through our Cloud Portal website. When... How to disable 2-Step Authentication You can disable the 2-step authentication layer for your Cloud Portal website login. When you... How to enable 2-Step Authentication You can enable 2-Step Authentication, allowing you to add another layer of security to your Cloud... How to enable SMS Notifications You can enable it so that you will receive particular SMS notifications when you transfer a... How to log into Cloud Portal You can log into our Cloud Portal by visiting our website and clicking on the Cloud Portal link... How to open a Support ticket You can open a support ticket through our Cloud Portal when you may need assistance from one of... How to pay an Invoice with Bank Transfer You will be able to find the payment information to pay your invoices by using our Bank Transfer... How to pay an Invoice with Credit Card When you have logged into our Cloud Portal website, you can make a payment for your invoices.... How to pay an Invoice with PayPal You can make a payment for your Invoice through our Cloud Portal website using PayPal. When... How to pay an Invoice with bPay You can find the bPay payment information by viewing your invoice through the Cloud Portal... How to update your Credit Card details You can update your Credit Card details through the Cloud Portal.  Entering this information is... How to update your Payment Method When you are logged into our Cloud Portal website, you will be able to update your Payment Method... How to update your contact details When logging into our Cloud Portal successfully, you will be able to update your contact... How to view your Invoices You can view your Paid, Due and Cancelled Invoices through our Cloud Portal website.   When... How to view your Services When you are logged into the Cloud Portal website, you can view your Active, Cancelled and... How to view your account credit You can view your account credit in our Cloud Portal website.  The account credit allows you to... How to view your e-mail history You can view your e-mail history through our Cloud Portal.  E-mail history will show all e-mails... Using Two-Factor Authentication in the Client Area Client accounts and users can begin to use Two-Factor Authentication after you have activated one...
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