Categories

Accounts & Billing
34
Acronis Backup
3
Cloud Hosting
34
Elastic Cloud
7
Email
18
F.A.Q.
44
Pre-Sales FAQ
12
SSL
4
Troubleshooting
3
Virtual Servers
20

  Categories

  Tag Cloud

2FA accounts authcode authentication auto Cache capture Chrome Client Area Cloud Linux code cPanel cpanel email data breach disable dmarc dmarc record domain Edge email email accounts email addresses email authentiction email password enable epp error reporting Firefox image upload Installation iPhone key limits lock login LVE mac mailscanner Manage Wordpress MD5 Challenge Response mobile name out packages password Plesk Plugins renew Reseller Resources Safari screenshots Secure Wordpress Security SiteJet Smartermail spam support Traceroute transfer troubleshooting two factor two-factor authentication unlock Update Update Wordpress upgrade users webmail Website Builder WHM windows WordPress Wordpress Security WordPress Toolkit WPToolkit

  Support

My Support Tickets
Announcements
Knowledgebase
Downloads
Network Status
Open Ticket

How do I obtain a refund? Print

  • 0
Refunds are provided to customers in line with our Terms and Conditions.  Our Terms and Conditions can be found on our Legal website.

Customers who are eligible for a refund must submit a ticket to our Accounts & Billing team through our Cloud Portal website.

Was this answer helpful?

Related Articles

How do I update my Credit Card details? You can update your credit card details in our system by logging into our Cloud Portal website... Why is my invoice still Unpaid? If you have completed your invoice payment by Bank Transfer or bPay, this can take up to... How do I contact Accounts & Billing? Our Account & Billing team can be contacted by raising a ticket in our Cloud Portal... How do I pay my Invoice? Paying your invoice can be done through our Cloud Portal website.By logging into Cloud Portal and... How do I find my account credit? You can find the amount of credit that is available in your account when you are logged into our...
« Back

  Tag Cloud

2FA accounts authcode authentication auto Cache capture Chrome Client Area Cloud Linux code cPanel cpanel email data breach disable dmarc dmarc record domain Edge email email accounts email addresses email authentiction email password enable epp error reporting Firefox image upload Installation iPhone key limits lock login LVE mac mailscanner Manage Wordpress MD5 Challenge Response mobile name out packages password Plesk Plugins renew Reseller Resources Safari screenshots Secure Wordpress Security SiteJet Smartermail spam support Traceroute transfer troubleshooting two factor two-factor authentication unlock Update Update Wordpress upgrade users webmail Website Builder WHM windows WordPress Wordpress Security WordPress Toolkit WPToolkit

  Support

My Support Tickets
Announcements
Knowledgebase
Downloads
Network Status
Open Ticket